As The Business Loan Co is an online business funding provider, we place a great deal of emphasis on loan assessing and loan processing. In order to get through a high volume of loan applications AND be able settle within 24 hours, we don't always have enough available front end staff available to take calls. If all staff are busy processing applications, please leave a us a detailed message and our team will be alerted to your message immediately and will call you back as soon as possible. Alternatively, for an even faster response, simply use our Contact Us form to enquire online.